1. Who We Are

Qalyx.ai ("Qalyx", "we", "us", or "our") is a cryptocurrency intelligence platform operated by Nebula Capital. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to qalyx.ai and related services (the "Services").

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, and authentication details, managed through our authentication provider (Clerk).
• Billing information: subscription plan and payment details, processed by our payment provider (Stripe). We do not store full card numbers on our servers.
• Waitlist information: the email address you provide to join the waitlist or claim a launch offer.
• Usage data: how you interact with the Services, including pages viewed, features used, queries run, and device/browser information.
• Communications: messages you send us (for example, via the contact form) and, if you join our community channels, your public handle on those platforms (e.g., Telegram, Discord).

3. How We Use Your Information

• To provide, operate, and maintain the Services, including account creation and authentication.
• To process subscriptions, payments, and launch offers.
• To personalize and improve the Services and develop new features.
• To communicate with you about your account, updates, security notices, and (where permitted) marketing.
• To monitor usage, prevent fraud and abuse, and secure the Services.
• To comply with legal obligations and enforce our terms.

4. Cookies and Similar Technologies

We and our providers use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve the Services. You can control cookies through your browser settings; disabling some cookies may affect functionality.

5. Third-Party Services

We rely on trusted third parties to operate the Services. These providers process data on our behalf under their own privacy terms:

• Clerk — authentication and account management.
• Stripe — payment processing and subscription billing.
• Analytics providers — aggregated usage measurement.
• Market-data and infrastructure providers used to deliver the Services.

6. How We Share Information

We do not sell your personal information. We share information only: with the service providers listed above to operate the Services; to comply with law, legal process, or lawful requests; to protect the rights, property, and safety of Qalyx, our users, and the public; and in connection with a merger, acquisition, or sale of assets, subject to this Policy.

7. Data Security

We use administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. You can also opt out of marketing emails at any time. To exercise these rights, contact us at the email below.

10. No Investment Advice

Qalyx provides data, analytics, and educational content only. Nothing on the Services is financial, investment, legal, or tax advice, and nothing should be relied on as a recommendation to buy or sell any asset. Cryptocurrency involves significant risk. You are solely responsible for your own decisions.

11. Children’s Privacy

The Services are not directed to children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.

12. International Users

We may process and store information in countries other than where you live. Where required, we implement appropriate safeguards for cross-border transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date. Material changes may be communicated through the Services or by email.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at the address below.